Heavy rain & flooding

Over the past few days we have received a numerous amount of calls from customers, who have had issues with their outside drains flooding after some heavy rainfall.

Some of the time this can be caused by the heavy rain washing leaves and other small debris down the small drains causing them to block up. To help reduce this problem, ensure that you have a grid cover on top of you drain to help prevent this happening.

In some cases we have found that some of the drains have not been able to deal with the high flow of water and advised the customer to look at the pipe work and flow angle to ensure the propper run is there.

If you are having issues with blocked drains, give us a call or contact us for more information.

Slow Drains?

A slow or clogged drain can be a serious problem. Most drain issues can be tracked to an obstruction in the line. This can happen anywhere in the system and can lead to odor problems or even in severe cases water damage. The first step in troubleshooting a slow drain is to determine the location. Sometimes its pretty obvious due to other drains working well or even a water damage situation. If all your drains are slow, then you can assume that the blockage is outside your home.

One of the biggest causes of problems outside your home are tree roots.
Tree roots are like heat seeking missiles looking for moisture. They’ll find those cracked pipes and start to infiltrate. They can eventually collapse the pipe or fill it so thick that very little water can get through.

Now you need a professional to accurately determine and correct the issue.
They will examine the clog usually with a camera system and determine the cause. In the past, the next step might be a trenching machine to uncover the sewer drain so that it could be repaired. Now thanks to technology, we’ve got a new option – “Trenchless Technology”. This system commonly called “CPP” or cure in place pipe, allows the professional to create a leakproof pipe right through the current pipe. No more tearing up your new yard and expensive landscaping!


There are plumbing problems you can handle on your own, but others are too big to tackle. Do you know when you need to call in professional help? The five scenarios below may surprise you.

  1. The tap won’t stop drippingMost people have lived with a dripping tap at some point. After all, a slight leak like that really isn’t causing much trouble – or is it? Left unchecked, that dripping can lead to a lot of wasted water: According to the EPA, a leak of 1 drip per second can waste as much as 3,000 gallons of water a year! Worse yet, the leak could be indicative of a bigger plumbing problem. You can try your own hand at fixing the leak, but if that doesn’t work don’t be afraid to call in the professionals. A residential plumber can get to the source of the trouble.
  2. Your bathtub won’t drainA bathtub clog must be dealt with immediately. It will only worsen with time, and you’ll be left with more standing water in your tub. A plumber can clear the obstruction and check to be certain it isn’t part of a bigger problem. You can save yourself time and aggravation by addressing the problem early whenever possible. Call in a professional as soon as your tub begins draining slowly, before it escalates to a full clog.
  3. Water isn’t flowing correctlyPoor or inconsistent water pressure throughout your home can be a problem. If it’s only in the shower or a faucet or two it may simply be a matter of cleaning mineral buildup out of the fixture. However, widespread problems with water flow could be indicative of a bigger issue with the supply line. A plumber will know how to both diagnose and fix the problem to restore your water pressure to normal.
  4. Your pipes are frozenThis is a wintertime plumbing nightmare. If you’ve ever experienced frozen pipes, you know it’s advisable to call a plumber right away. If you haven’t, count yourself lucky and make the call now. It’s wise to bring in a professional before a frozen pipe cracks or bursts, rather than attempting a do-it-yourself thawing. A burst pipe can leave you with a big mess and extensive water damage to your home and belongings. Don’t take a chance; let the experts handle it.
  5. Your toilet’s clogged and the plunger isn’t helpingOther than burst pipes, there’s nothing quite so urgent as a toilet clog a plunger can’t clear. The problem could be a sewage line issue too big to be for your basic plunger. Rather than scratch the porcelain or do other damage by trying to break the clog up yourself, call in an expert with the tools and expertise to get your toilet working again.

Need some professional guidance?

Your local Rods Away plumber is always here to help. If you’re concerned about a plumbing problem give us a call.

What Do Those Plumbing Noises Mean?

Have you ever heard strange noises coming from your pipes and plumbing?  The most common sounds are banging pipes, a whistling showerhead, knocking/popping sounds coming from your water heater, or a gurgle in the drain.  We know these noises are not only irritating, but could be an indication that your system is not running at peak efficiency.

Check out our tips and solutions for the most common plumbing noises to help put your mind at ease:

Banging Pipes

Water supply pipes are made of metal and can easily make noises or vibrations throughout your home. Reasons for excess banging may be due to improperly secured pipes or an obstruction in the piping.  If there is an obstruction in your pipes, you will have to get the blockage removed in order to have a smoother water flow through your pipes and decreased banging.

Whistling Showerhead

A whistling noise from your showerhead may be due to a clogged showerhead. Removing the showerhead and cleaning it can help remove buildup and deposits that may be contributing to the noise. If your showerhead is still making noise after you clean it, it may be time for a replacement!

Knocking/Popping Water Heater

A loud, knocking noise from your water heater is an indication of sediment buildup. Without proper water heater maintenance, limescale and other deposits will form along the sides of the tank and burner creating a sediment barrier when the water is heated.  Sediment buildup in the bottom of the water heater will reduce the efficiency of your system, which typically results in a longer wait for hot water and increase energy costs.

Gurgling Drains

When you flush the toilet does your shower drain or sink drain gurgle?  If so, this could indicate that you could have one of the following:

  • Clogged Pipe- Food and hair particles build up easily in your drains. Set up a drain cleaning appointment with one of our expert drain cleaning technicians and they’ll fix the problem for you quickly.
  • Air in your pipes
  • Drain venting issue
  • Sewer Line- A more severe problem could point to an issue with your sewer line. The most common cause for a break in your sewer line is due to tree roots.  If you suspect that you might have this problem, give us a call as soon as possible!

From drain cleaning to showerhead installations, water heaters, and more, Rods Away are here for you no matter the plumbing issue. Give us a call today for Same Day Service, 7 Days A Week.

What to Do When Your Sewer Line is Blocked

What to Do When There’s a Sewer Line is Blocked

Do you fear that your sewer drain has become backed up? Are your drains making gurgling noises, is water backing up out of those drains, or are your toilets constantly running? All of these warning signs point directly toward a sewer line that’s blocked. Here’s what you can and should do about this serious plumbing issue.

What Causes Sewer Lines to block?

Daily habits, behaviors, and environmental reasons can contribute to sewer line blocks, so it’s important to know what not to do when it comes to your home’s plumbing system.

  • Flushing anything down the toilet (besides waste and toilet paper)
  • Pouring grease down the drain
  • Tree root infiltration
  • Debris (like mud, clay, grass) can get into the line
  • When the sewer line begins to sag over time

What to Do Next?

If the warning signs are present in your home, you might have some sort of drain or sewer line blockage and it should be removed as soon as possible. For situations when only one drain is affected by this blockage, you can attempt to use a drain snake to try and remove the blockage. However, if all of your drains and plumbing fixtures are affected by this blockage, there is a bigger sewer line issue that needs to be addressed by a professional plumber.

What to Expect

Once your local, reliable plumber arrives (Rods Away), they should be able to quickly diagnose what the problem is a sort out a solution for you.

Sewer lines can clog for multiple reasons, so as a homeowner it’s up to you to make sure yours is cleared and working perfectly at all times. When your home needs a professional drain or sewer line cleaning, contact Jonie @ Rods Away. To learn more or to schedule an appointment, give us a call at (01495) 687667.


If you’re the type of homeowner who pays attention to little details, you might find that there are sections of your bathroom grout that don’t look as good as they used to. Specifically, you might find a crack or two, especially in joints where the wall meets the tub, shower or floor.

Cracks may develop as a direct result of age, but they can also be products of problems during tile installation or when mixing the grout. Read on to learn why grout cracks, how it can be repaired and when it should be replaced.

Root Causes

When you see grout cracking only or primarily in joints, the root cause is usually movement between two surfaces. Houses are constantly moving in tiny increments as a result of foundation settling, humidity, temperature and other factors. If the grout in a bathroom is an inflexible material, as most grout is, cracks can develop when a bathtub moves one way while a tile wall moves another way.

There are also ways in which installation can doom grout to failure, underscoring the importance of putting bathroom tile projects in the hands of a trained, qualified installer. For example, if grout is improperly mixed with too much water or additives, it could leave air pockets after the grout has fully dried. These make the grout weak and brittle, leading to cracks.

Grout can also crack if too little adhesive is used to install the tiles. If a tile pulls away from the wall after the adhesive dries, it’s up to the grout to hold it in place – and that stress is liable to cause cracks.

Patch It Up

If you just have a few isolated areas of cracked grout, you may be able to repair them yourself. The first step is to completely remove the old grout from the affected area. If the grout is truly crumbling, this might not take much effort. But if the grout isn’t coming out easily, use a grout saw or grout removal tool to finish the job. Vacuum the crack thoroughly to capture any dust left behind.

Next, choose a replacement that is less likely to crack – silicone caulk. The primary benefit of using caulk is that it’s flexible. If your cracks are caused by shifting surfaces, a line of caulk may survive where grout failed. You’ll want to choose a color that matches your existing grout, which will probably necessitate a trip to a tile shop or large hardware store. Make sure it’s a mildew-proof caulk designed for use in wet environments.

During the application process, it’s essential to follow the caulk’s directions to the smallest detail. While this job isn’t beyond the reach of DIY amateurs, experience counts. Silicone caulk sets quickly and can be difficult to work with. Practice on scrap materials first if you’re unfamiliar with the process, and if in doubt, call in a pro.

A Fresh Start

Not all grout problems are quick fixes. If cracking is widespread, too severe or caused by major underlying installation problems, you should have the situation assessed by a professional. You may be able to get by with regrouting only, a days-long process that involves removing all existing grout, reinstalling new grout, allowing it to cure and finishing up with sealant.

If there are problems beneath the tile, though, the job will never be done right until you rip the tile out and start over. And when things look that dire, you may as well think big — what else isn’t working out in your old bathroom? What begins as cracked grout could lead to inspiration for the dream remodel you’ve always wanted. And a quick call to your local Rods Away Plumber is an important step toward making those dreams a reality.

Kitchen Sink Can Be Real Trouble Makers

One fine morning, you wake up, enter your kitchen, and suddenly find out that it is all flooded! The culprit is none other than that dripping faucet which you preferred to ignore instead of replacing. Let’s take a look at some steps which can prove to be helpful in-case of kitchen flood.

Double check the reason behind flooding

Entering that flooded room and looking for source of water might prove to be difficult. However, this step will help you to make sure if the reason behind the flood is that dripping kitchen faucet, or something else.

In-most cases, dripping faucet and blocked drain line result in kitchen flood. After inspecting the sink, if you realize that the water is not coming from the kitchen’s sink, it is advisable to check your dishwasher. If it is not the dishwasher as well, you should inspect all the kitchen walls for leakages.

Turn off the main water supply to your house

This is the most important step which should be taken after considering the amount of water accumulated on kitchen’s surface. In-case of too much of water on floor, you should switch off the water supply to your home before doing anything else.  After closing the water supply, you can go back, and find ways to clean the entire kitchen floor.

Everyone is not Macgyver

May be you can easily understand plumbing issues. You also have the right set of tools to change the faucet and can also clear that clogged drain. However, everyone is not as good as Macgyver. So, it is advisable to call a professional plumber for help. Plumbing service provider will inspect your kitchen sink, change or repair the dripping faucet, and also clear the blocked drain line.

Flood in the kitchen can cause extensive damage to furniture, electrical fixtures, and flooring. Most of the professional plumbers have years of experience in dealing with such situations. They are always aware about which screws need to be tightened and which need to be unscrewed to clean the water in just few seconds.

Getting the best plumber in town

Choose the best plumbing repair service provider, and get that kitchen sink repaired as soon as possible. Finding that trustworthy and experienced plumber might prove to be a another challenging task, so why not contact us at Rods Away today 24/7

Plan Ahead to Avoid Frozen Pipes

Freezing temperatures are on their way. This may have you thinking about your furnace, but you should also be mindful of your household plumbing.

When the temperature drops below freezing, there’s always the potential that the water in some pipes may freeze. In the best-case scenario, the ice temporarily stops the flow of water before thawing when temperatures rise. But it doesn’t take extreme temperatures for expanding ice to actually break a vulnerable pipe, putting your home at risk for leaks or even significant flooding.

As we transition to winter, keep these tips in mind to avoid this messy and costly problem.

Knowing is Half the Battle

Most homeowners don’t know the locations of every foot of pipe in their homes. A pipe that is heated or well insulated in some areas may be fully exposed to the elements somewhere else down the line. All it takes is a small frozen section to result in a major break. So to know where you might be at risk, ask your local plumber to conduct a thorough audit of your plumbing system for freezing risks.

Wrap It Up

Once you know where you have pipes that are at risk, protect them with insulation. Some pipes, like those in a cold basement, can be sufficiently insulated by merely wrapping newspaper around them. But for those in colder areas, it’s better to spring for foam tube insulation. For the most extreme temperatures, you may need to use heated tape specially designed for pipes.

Open All Night

If it’s an especially cold night, leave the doors of your under-sink cabinets open overnight. Exposing those pipes directly to the heat inside your home can make a big difference when the temperature outdoors is below freezing.

Keep It Running

In a pinch, you can keep an exposed pipe from freezing by allowing the water to run continuously. This will waste water and can create a small ice skating rink in the case of an outdoor hose spigot, but it beats dealing with a flooded home. Fortunately, just a thin stream of water is enough to prevent a pipe from freezing.

Bring the Heat

If one of your pipes does freeze, you may still be able to prevent damage by thawing the frozen section from the outside. The best way to do this is with a hair dryer; never use an open flame.

Winter is Here

If your boiler breaks down unexpectedly, you might face an increased risk of pipe freezing during the time it takes to repair or replace the unit. So to avoid this emergency, be sure to get your furnace inspected and tuned up before the coldest weather arrives.

The Main Thing

If the worst happens and you do have a broken, frozen pipe, your ability to shut off your home’s entire water supply can save you from major flood damage. Make sure you know where your main shutoff valve is located.

If you’re still unsure about whether your pipes are ready for the sub-freezing temperatures of winter, reach out to your local plumbing experts for a no-obligation consultation.

Clogged Drain Tips

8 Clogged Drain Tips

Got a clogged drain? We know the feeling – as the pool of water starts to collect around your drain, you get a sinking feeling in the bottom of your stomach. You are strapped for cash so decide to try to attack the clogged drain yourself and decide to not call a plumber. The good news is that most clogged drain problems are usually easy enough to correct on your own without having to call a plumbing drain specialist.

The average homeowner should be able to clear most clogs in a drain in a couple of hours or less. Try some of the following do-it-yourself household clogged drain tips that anyone can use.

  1. To clear a clogged drain, try this simple technique before attempting to use any commercial chemical product:Pour 1/2 cup of salt down the drain followed by boiling water. Continue to flush with very hot tap water until the clog is clear.
  2. Try pouring a cup of yogurt (without fruit) down the drain and leave it for several hours.
  3. Is your drain clogged from hair going down the drain?If you have Nair (the leg hair remover) laying around you can try to pour a bottle down your drain. Let it sit for about a half an hour, then put hot water down the drain. It will clean out and keep working on the gunk and hair further down the line as it continues to move down the pipes and drains.
  4. Put some disk soup (such as Dawn) down your drain. Follow it with some hot water and it should do the trick to unclog your drain.
  5. For slow-running drains, you can shake a half box of baking soda down the drain, then dump in one cup of vinegar. It should bubble and foam, so you may want to cover with a towel. When it stops foaming, flush the drain with very hot water for 2-3 minutes.
  6. If you can get at the drain pipe, open it up. Get a water hose, put the hose up through the drain pipe and turn your water on. It will hit the clog and wash it out. No chemicals involved and usually works.
  7. If you’re tired of clogged drains in the house, one way to clear up your plumbing is by using a simple plunger. Though most people use the plunger for toilets, remember that you can use a separate one for other applications, including drain cleaning a sink.When using a plunger, use a great deal of force to press the plunger handle down over the drain obstruction. Wait a minute and then see if the clog is cleared. You can then repeat the drain cleaning process as necessary.
  8. Still having problems with clogged drains? you will need to call a local plumber and have him take a look at it.

Blocked pipes and how to avoid them

Blocked Pipe Nightmares at Home and How to Avoid Them

Toilets can run and leak from time to time and often we ignore these problems or put off fixing them. We decide that it’s not such a big deal and it can wait and may even forget about it. A week or 2 later you notice your bed room carpet is wet and the source of the dirty water is problem you thought nothing of! Now this is a big problem, right? There’s no such thing as a small problem when it comes to plumbing; even little leaks can turn into major problems if not dealt with quickly.

Although unavoidable accidents can happen any time, taking steps towards prevention is always a good idea. By following some simple rules you can avoid unexpected plumbing problems at your home in many cases. So what can be done then? Here are some useful tips to follow:

Check Before you Rent or Buy a Home

It is better to be serious from the very beginning. If you are renting then make sure to check your kitchen, toilet and electric system is properly working. If you notice anything broken or malfunctioning then immediately inform the owner. Request them to fix the problem as soon as possible. If you are buying, it’s even more important as you’ll be paying for any problems that arise. If you don’t know much about plumbing, get an expert in to take a quick look, it can make all the difference. In Australia, upwards of 30% of people end up buying a home that has plumbing problems within a year – problems that could and should have been avoided.

Remember that the Toilet isn’t a Rubbish Bin

This is a very common problem and children are often the main culprit. Putting foreign objects in the toilet is like playing with fire. The average plumber see all kinds of things block up the toilet, from socks to nappies to tampons to toys and anything else you can imagine! Leaving a rubbish bin in the toilet and teaching the kids to use it instead of the toilet can help, however if you notice that something has been flushed that shouldn’t have been, don’t get cute – just call Rods Away.

Blocked Drain for Heavy Rain

Heavy rain fall can block your sewer system because this pipes are not made to facilitate large amounts of water. Drain blockage mainly happens because heavy downpour brings dead leaves and various other things into pipes that simply can’t handle them. Usually it washes away however if it doesn’t, you’ve got a problem on your hands. What can you do to prevent this? Make sure your yard and surrounding areas are kept clean and tidy. An excessive build-up of leaves and garden waste around the property and in the roof gutters can be costly.

Avoid Incorrect Installation

You might be surprised to hear that people are installing plumbing systems themselves at home more often these days. Unsurprisingly, this has been one of the biggest causes of plumbing problems down the track, and is probably generating more work for plumbers than if they’d just been called to install it in the first place!  Poorly installed pipes can be broken or blocked if you don’t have the full understanding of pipe work and install it yourself then you running the risk of having problems very soon. So don’t do it until you are sure you know what you’re doing.


It is expected that by following the simple tips mentioned above you can avoid common plumbing problem like blocked pipe or broken toilet  and hence save time and money.


if you need our services, please visit our website at http://www.rodsaway.co.uk